To contact Arcade Support, you can send an email directly to help@arcade.co or support@arcade.co. Be sure to provide a detailed description of your issue and any relevant information to help the support team understand and address it.

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Submitting a Support Request via the Feedback Widget:

Arcade provides a feedback widget on their app and desktop platforms. Locate the widget on the right side of the screen, and click on it to access the support request form. Include a description of your issue, along with screenshots or error messages when possible.

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Support Hours and Response Time:

Arcade Support is available Monday through Friday, from 8 am to 6 pm Central Standard Time. Keep in mind that response times may vary depending on the volume of requests.

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Additional Assistance for Champions and Managers:

Champions and managers have the option to contact their dedicated Customer Success Manager for personalized support. If you are unsure of how to schedule time with a Customer Success Manager, please contact support@arcade.co or help@arcade.co requesting assistance.