The Performance Platform For Wireless Retail
Turn every associate into a trusted mobile expert. Our platform gives you the tools to certify knowledge on the latest plans and devices, coach on consultative selling, and onboard new hires with confidence.
Build a Team of Mobile Experts
From new hires to seasoned pros, we provide a complete system to ensure every employee has a deep knowledge of plans, devices, and promotions to maximize activations and earn customer loyalty.
Certify Plan & Device Knowledge
Use verbal AI certifications to guarantee associates are experts on your sales process, complex rate plans, and the features of every new device.
Accelerate Onboarding
Get new hires up-to-speed faster by letting them practice consultative selling and learn from roleplays and best-practice videos from your top sales reps.
Guarantee Effective Coaching
Ensure managers are conducting high-quality, consistent coaching sessions about sales performance and the latest carrier promotions.
Master Every Plan and Promotion
Can your team clearly explain the differences between unlimited plans or the latest trade-in offer? Use verbal AI skill checks to prove your team is knowledgeable and can confidently handle any customer question.
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Reward Early Milestones & Reduce Turnover
Keep your best new reps. Automatically reward them for achieving key practice and certification milestones in their first 30 days, building the confidence needed to succeed in a fast-paced sales environment.
Coach on New Device Launches
Make sure every new phone launch is a massive success. Equip your managers with specific coaching plans to guide associates on the key features, benefits, and sales tactics for the latest flagship devices.
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Frequently Asked Questions
How can we keep reps updated on constantly changing plans and promotions?
Our platform allows you to quickly create and deploy verbal certifications for every new plan or promotion. You can ensure every rep is up-to-date and communicating offers correctly in a matter of hours.
How does this help new hires learn to sell complex products?
It builds confidence through practice. New hires can watch your top reps handle tough questions about plans and trade-ins, then practice the same scenarios with AI roleplays before they interact with a real customer.
How do you help us retain new hires?
We focus on the critical first 30 days. By rewarding new hires for completing training and giving them a way to ask for help, we increase their confidence and make them feel supported from day one, a key factor in retention.
Can we use this to prepare for a big new phone launch?
Absolutely. It's the perfect tool to ensure your entire team is ready. You can create certifications on device specs, roleplays on selling features, and coaching plans all centered around the new launch.