Arcade Launches Innovative Training Features to Empower Gen Z and Millennials

What’s the News? 

Arcade, the forefront leader in sales engagement solutions for specialty retailers, has released a significant enhancement to its platform, tailored to meet the evolving needs of Gen Z and Millennial sales professionals. This upgrade shows Arcade’s commitment to transforming how younger sales representatives connect with company goals, acquire essential skills, and excel in their roles.

This latest development builds on Arcade’s proven success with real-time gamified incentives, introducing a refined approach centered around three core principles: Engage, Equip, Execute. These principles are designed to address the unique challenges faced by today’s mobile-first sales teams, ensuring they receive impactful and efficient training.

How It Works

Arcade’s micro-trainings only reward reps after they apply their learnings - with real, verified sales. Unlike traditional learn to earn programs that have no real-time ties into actual sales outcomes, Arcade’s micro-trainings are uniquely structured as ‘learn to sell to earn’, ensuring reps are not only motivated to complete training sessions, but rather focused on applying their training to increasing sales thereafter.

Engage: Arcade continues to harness the power of gamified incentives to keep sales reps motivated and aligned with company priorities. This feature helps young professionals stay focused and driven, even in fast-paced environments.

Equip: Understanding the need for swift, effective learning, Arcade incorporates advanced micro-learning techniques. Sales reps can now absorb crucial knowledge in two minutes or less, enabling them to quickly prepare for client interactions and adapt to dynamic sales situations.

‍Execute: To bridge the gap between learning and real-world application, Arcade introduces micro-training sessions complemented by micro-incentives. Reps earn rewards only after successfully completing training modules, ensuring high engagement and completion rates.

Why is This Important?

Arcade’s micro-training capabilities are designed to capture the attention of Gen Z retail workers and ensure they are not only motivated to complete training modules but also to apply their learnings through actual sales outcomes . This allows the platform to surface detailed insights into how training actually impacts rep performance, allowing trainers and sales leaders to make more data-driven decisions that directly drive revenue for the retailer.

Initial implementation, including successful collaborations with Nextar Telecom and Northwest Cellular, has shown impressive results. Sales reps engaging with Arcade’s updated training features experienced an average 102% boost in performance compared to their non-participating peers. The difference in performance highlights the effectiveness of Arcade’s innovative approach in driving sales success and empowering the next generation of sales leaders.

Arcade’s new training capabilities represent a meaningful advancement in supporting Gen Z and Millennial workers, equipping them with the tools they need to thrive in today’s competitive sales landscape.

What People Are Saying

Jason Dorsey, Gen Z author and researcher:

"Arcade has taken a truly trend-forward approach to solving the engagement and growth challenge by meeting Gen Z where they are and on their favorite device. This tailored, personal approach is exactly what the generation wants which is a win for them, their employers, and their customers."

Brad Terry, Vice President, Nextar:

“Arcade's micro training and real-time incentive payouts boosted our device sales enormously. Most importantly, our stores were highly engaged and loved how easy it was to learn and earn instantly!”

About Arcade 

Arcade is a Dallas-based software company that applies a proprietary gamification approach to help companies engage their Gen Z and Millennial sales professionals. Arcade gamifies the workplace, transforming the way retailers train, engage, recognize and reward employees. Launched to wireless retailers in 2020 by David Cherrie and James McLaren, Arcade is committed to helping people win at work — one sale at a time.